C/ Mercado, nº 10
Benidorm, 03501, Alicante
(+34) 96 550 00 48
reservas@benidormbooking.com

FAQ english version




Frequently asked questions



We like to travel and we know that before making a reservation we have many doubts, we hope that with these clarifications you will finish deciding.

Where are the keys collected?

The keys are collected in the same apartments (C / Mercado, 10). We ask you to indicate an approximate arrival time to be prepared. Upon arrival you must call our contact telephone number (+34 618 791 452). If you are going to arrive before 9 pm you must contact us before please.



What happens if I arrive later than 9 pm or at some time when you are not in the apartments?

We ask you to indicate an approximate time of arrival to organize. If you arrive after hours or we will not be, we send you a code to open the main door and another to take the keys in the same apartments.


Does the apartment have sheets and towels?

Yes, at Apartamentos La Rosita we provide a set of sheets and towels per person. We do not have towels for the beach. Although the apartments have a washing machine in a common area, we change the sheets and towels for a minimum stay of one week.


What time can we check-in?

The official time is 4.30 pm. If you want to enter before ask us, we do not guarantee that it can be, but if possible we have no problem..


What time do we have to leave the apartment?

You can be until 12:00 noon on your last day.


Can you keep my luggage?

Yes, both at the entrance and at the exit of your apartment we can store your bags. So you can enjoy our city freely.


Do you get deposit?

Yes, we will retain a deposit for € 100 per apartment. It will be returned after your departure and after checking that there has been no problem during your stay.


In which cases the deposit is not returned?

We hope this does not happen, but if there is any kind of damage to the apartments or their facilities or you have an inappropriate behavior with the staff or other guests, the deposit may not be returned. In addition, if necessary, and the damage is greater than that of the deposit, the difference can be charged to the credit card provided.


Do the apartments have Wifi?

Yes, in the facilities of Apartamentos La Rosita we have free WIFI internet connection in the apartments and in the common areas. Upon arrival we will provide you with access data so you can navigate.


Are animals allowed?

Yes, we allow your pets to stay with us at Apartamentos La Rosita. Of course, on request and with the application of a supplement (€ 25 in total per stay). In addition, we ask that you be responsible for possible damages and damages that may cause and remember that we are not alone.


Do children pay?

We rent the entire apartment, so the capacity and price will be defined by the type of apartment you select.

  • One bedroom apartment: 3 people.
  • Two bedroom apartment: 5 people.

We have cots on request.


Do the apartments have a terrace?

Yes, all our apartments have an outdoor area. Those of standard category have balcony while those of superior category have a large terrace. Most overlook Calle Mercado while the rest do it to a large inner courtyard.


Is the kitchen equipped?

Yes, the kitchen is fully equipped with fridge, hob, microwave, kettle and all the necessary utensils for cooking.


Is there a hair dryer?

Yes, all our apartments have a hair dryer.


Is there a washing machine and iron?

At Apartamentos La Rosita we have a common laundry area where you can use the washing machines and ask for the iron and iron board.


Do you allow parties?

No, sorry. You cannot have parties. We try to make everyone comfortable and rest so we ask respectful behavior for other guests and staff.


Is there a taxi rank nearby?

Yes, about 40 meters from Apartamentos La Rosita there is a taxi stop.


Is there parking?

No, but we have a very close parking, about 30 meters.


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